This is the call I got today at work (I run a billing department and get tons of crazy calls but this takes the cake today)
Mr. Crazy Pants: Hello....is this the billing manager?
Me: Yes it is Sir, how can I help you?
Mr. Crazy Pants: This is Mr. Crazy Pants, A VERY UNHAPPY CUSTOMER!
Me. Okay me Crazy Pants, Why are you A VERY UNHAPPY CUSTOMER?
Mr. Crazy Pants: I got 2 bills, well not 2 bills but my bill had 2 pages and it was mailed in 2 separate envelopes.....why?
Me: Let me get this straight Mr. Crazy Pants.....you are a VERY UNHAPPY CUSTOMER because we mailed you your bill in 2 envelopes rather than 1?
Mr. Crazy Pants: Yes, why did this happen??!!!!
Me: Well, we have a new girl that was helping our billing department this month. I have a feeling she didn't realize your bill had 2 pages to it and separated it by accident. I am very sorry this caused you to be a VERY UNHAPPY CUSTOMER, however everyone makes mistakes and I am sure hers wasn't intentional........
Mr. Crazy Pants......*silence*.......well, I still don't like it, but okay.
Me: Okay Mr. Crazy Pants I hope the rest of your day goes better! Have a good one!
Seriously? What is wrong with this man? He is 90 years old.....you would think he had something better to do with his time than call me complaining about ridiculous things? I felt like telling him to go live his last 10 years more positively instead of calling me bitching about nothing!!! To think he wasted 5 minutes of his life on me.......hmph.